“The only constant in life is change,” said Heraclitus 2,500 years ago. That is no different today. And yet, it seems as if many change initiatives in companies, non-profit organizations, government agencies and communities are stillborn, fail along the way, or produce unexpected results. Why?
Change takes place on 2 levels: there is the part of the organization that changes (e.g. a relocation, the introduction of new software, a restructuring, etc.) and there is the acceptance of the change, the process that people have to go through to commit to it. Deep change not only requires questioning and adapting the existing structures and systems within which we work. It is so important to question the old (stuck) thinking patterns and the sources of inspiration that support this thinking. If we don't do this, we continue repeating the same patterns and nothing changes at the end. Human behaviour does not change as a result of a tightly directed and accurately planned process from above. Rather, it is a matter of trying to realize new behaviour within the margins of the existing culture, in a process of co-creation with the various stakeholders. And through a collective learning process possible adjustments will emerge.